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Rules & Regulations
Appointments:
A 50% service charge will be applied for all cancellations that are made
without a 24-hour notice. No show appointments will be subject to a 100%
charge of the scheduled services. Gift certificates are considered as
advance payment and, therefore subject to the same policy. It’s best to
arrive 15 minutes prior to your appointment. We are very committed and
considerate of each of our guest’s appointment time so we will always
end each service at the scheduled time.
All multiple reservations require payment in advance.
Cellular Phones:
For the courtesy of other guests, please turn all cell phones and/or
pagers off or to silent mode.
Special Considerations: Due to the
relaxing environment that we provide for each of our guests we ask that
you maintain quiet conversations in the salon and please do not bring
children under 12 into the salon or spa unless they are receiving a
service.
Children:
The Children’s Center (across the street) has a class for AVANTÉ kids
ages 18 months to 4 years. This licensed and accredited facility
provides a class for AVANTÉ kids Tuesday through Friday from
8am to 6:30pm.
Reservations for AVANTÉ Kids' Club can be made
in advance through the salon. A small fee of $3.50 per hour can be paid
directly to The Children's Center. Please have a valid credit
card ready when booking your appointment to secure your reservations.
Gift Certificates
and Cards:
Gift certificates may be purchased for any package or dollar amount.
Gratuities cannot be added to gift certificates. Gift certificates are
non-refundable however, they may be exchanged for any product or
service. Contact us at
gifts@avantespa.com
Gratuities:
We do not add gratuity charges to any of our services.
You may add gratuities at the time of check out, if you wish, in the
form of cash or check payable directly to the technician.
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Avante Salon & Day Spa
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